Contact support
How to write a ticket that gets solved fast.
- 1
Open Contact support from the menu and choose a category and priority.
- 2
Include: what you tried to do, what happened instead, the exact error text, the time, links to the post/profile and — for payments or payouts — the amount and date (never full card numbers).
- 3
You get a ticket number; replies arrive by email. Urgent safety reports are handled first.